1. Introduction

At Advanze, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect information across our websites and products, including Advanze Solutions, whether you are simply visiting our site or deploying our solutions in your own Azure environment.

2. Information We Collect

2.1 Website Visitors

When you visit our website (e.g. https://advanze.net), we automatically collect limited “Device Information,” such as:

• Your IP address, browser type, time zone

• Pages visited and referring websites or search terms

• Cookies installed on your device

You may also voluntarily provide personal data (e.g. name, email, company) when:

• Filling out a contact form

• Signing up for a newsletter

• Downloading content or requesting support

2.2 Customers of Advanze Products

When using our solutions (including deployments from Azure Marketplace), we may collect:

• Customer contact information (e.g. name, email) for account and licensing purposes

• Deployment metadata (e.g. Customer ID, environment tags) for configuration

• Basic operational telemetry (e.g. health pings, success/failure logs), if enabled

We do not access, process, or store the sensitive data that your organization protects using Advanze Data Protect. All protected data remains within your Azure subscription under your control.

3. Why We Process Your Data

We process data to:

• Deliver, operate, and support our services

• Fulfill contracts or licensing requirements

• Respond to inquiries or support requests

• Maintain and improve the security and performance of our products and site

We never sell or share your personal data with third parties for advertising or unrelated business purposes.

4. Your Rights (For European and Global Residents)

You may have the right to:

• Access and rectify your personal data

• Request deletion or restriction of processing

• Object to data usage for certain purposes

• Request a copy of your personal data (data portability)

To exercise any of these rights, contact us at support@advanze.net.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Residency and Transfers

Our services may involve data transfer across borders. For example, information may be transferred outside of the European Economic Area (EEA) to countries like Canada or the United States, where data protection laws may differ.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Legal Disclosure

We may disclose your information if required by law (e.g., subpoenas, court orders) or if necessary to protect our legal rights, investigate fraud, ensure safety, or respond to lawful government requests.

9. Contact Information

If you have any questions or wish to exercise your privacy rights, contact us at: support@advanze.net